Making Trucking So Seamless
Dispatching Services
As a top of the line intermodal dispatch service, our roots in dispatching are the core of our business. Our dispatchers are dedicated to communicating efficiently and timely. We train all of our employees to make sure that customer service is seamless so that time is not lost in transition and all you do is DRIVE.
We negotiate the highest paying loads for you. We constantly search the load boards and keep in contact with brokers and shippers, so you don’t have to. Our aim is to keep your truck moving.
NO FORCED DISPATCHING.
Specialty Services
We offer a range of services which help you stay focused on driving, increase your revenue and grow your business.
We run credit checks on brokers and shippers.
Let us take care of your paperwork. You are more organized with us as we keep records of all loads and manage all necessary paperwork needed.
Direct Access to Your Dispatcher
– Our dispatchers are self-motivated and knows how to operate in this fast paced industry.
– Their focus is to prepare, execute, and follow up with all parties to ensure 24/7 service.
– All dispatchers possess strong relationship skills and will maintain a positive solution-based attitude at all times.
Negotiation of Best Paying Rates
Our dispatchers:
– Listens to your wishes and acts accordingly
– Aims to achieve the best result for your negotiations
– Focuses on developing on good relationships
– Uses effective negotiation strategies
– Works on realistic proposals and avoids conflict
Truck Order Not Used (TONU) Assistance
a TONU charge can occur when:
– The trucking arrangements are cancelled too close to the agreed date
– The trucking arrangements are cancelled after confirmation
– The truck arrives at the agreed location but the customer is unavailable
– The wrong equipment or truck was requested
Do you need help with invoicing and billing? Then look no further.
About Us
Falken Logistics is a freight dispatching company, serving as a reliable point of contact, to balance drivers’ health and safety with customer requirements.
FAQs
I want to make $10,000.00 per week. Can you guarantee that?
At Falken Logistics, we have access to excellent rates everyday, but the market is ever changing and we never want our carriers to be disappointed by that guarantee. $6,000.00 is our base point, but you can trust that our goal is to always gross your truck as much as possible every single week.
Will I have to wait long to get loaded?
Our dispatchers are always be accessible to you. Each dispatcher services no more than 5 trucks at any given time. This means that you are always a priority. Our goal is to exceed your expectations and to help you build your business.
Can you guarantee a dedicated lane?
Falken Logistics has connections with a number brokers and shippers that we work with. once you sign with us, we will do our absolute best to find you something dedicated.
Can you assist me with getting a factoring company?
Yes we can.
Why should I pay $200 per truck one Time Set Up Fee?
This One Time Set Up Fee is to complete all the paper work needed for the carrier for our brokers and shippers, and in our database for your back office support.
How often can I be home?
How often would you like to be home? At Falken Logistics, “we do not FORCE DISPATCH”. Your needs are as much our needs, we consider you family.